Getting Started with Real Time Messaging

To get started with Emarsys RTM you need an Emarsys user account and an API account. Once this feature has been activated for you by Emarsys Support, you only need to:

  • Create your email template in the RTM template editor.
  • Create a mail stream.
  • Integrate the send mail stream API call wherever you want the email triggered in your website or web shop.

Using existing email templates from your Emarsys account

Although you cannot copy your existing emails or templates directly into the RTM interface, you can create an email in the Emarsys CRM based on a template and then download the entire HTML source code from the email preview:


you can then paste it into the RTM template editor.