The onboarding process outlined here helps you to seamlessly integrate the Mobile Engage service. It provides a step-by-step guide to what each participant in the process does, and when.

This is an overview of your onboarding process with Emarsys Mobile Engage service.

push-service-onboarding

As illustrated, there are three participants in the process:

  • You, as the application provider.
  • The Emarsys Mobile Engage service.
  • Third parties, such as Apple Push Notification service and Google Cloud Messaging.

The process involves the following steps:

push-service-onboarding-contract-signed

A contract is signed between you as the application provider, and Emarsys as the push notification service provider.

push-service-onboarding-certification

When this comes into effect, you need to generate and upload a push notification service certification and a private key from Apple Push Notification service, and/or enable and generate a Google Cloud Messaging server API key.

push-service-onboarding-application-development

Now it is time for you to finish developing the application, including integrating the certificates and other necessary elements. For more information, see: Integrating Mobile Engage.

push-service-onboarding-registration-and-link

Emarsys and our delivery partner make the necessary account registrations and create the links needed between Emarsys and our delivery partner.

push-service-onboarding-feature-activation

Emarsys is responsible for the activation of Mobile Engage in your account. At this point two custom fields are created for you:

  • <Application name> installed
  • <Application name> push accepted

These can be used for segmentation purposes. Please note that if you have more applications, each of them will have these two custom fields added.

push-service-onboarding-sdk-integration

With the feature active, the integration of the Mobile Engage API into your application has to be implemented. For more information, see: Integrating Mobile Engage.

push-service-onboarding-import-contacts

In this step, if needed, Emarsys can assist you in importing your contacts into the Emarsys database.

push-service-onboarding-sending-message

When all the above steps have been successfully finalized, it is time to send your first push message. For more information, see: Working With Mobile Engage.